The best way to check on your order status is via email, ask for tracking info or ship date at: info@filterpros.com
Reorders can be sent via email, give your last order (invoice) number and note any changes: reorder sales@filterpros.com
We can be reached by phone: m-f 8:am till 3:30 pm pacific standard time at the phone numbers above.
Returns Via ups/fed-ex:
Filterpros/Returns 19345 Indian Ave Building 2 STE O. Palm Springs, CA 92258
Returns Via US Mail:
P.O.Box 580766 Palm Springs, CA 92258
Always include a copy of your invoice with all returns and write "RETURNS" on the outside of the box. Please state reason for return. You will receive a credit within 15 days of receipt.
You can fill out our online information form and we will contact you as soon as possible!
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